Who Decides What Happens to the Wreckage First
The duty to notify comes first. Under 49 C.F.R. § 830.5, the operator of a civil aircraft must "immediately, and by the most expeditious means available," notify the nearest NTSB office when an aircraft accident or one of the listed serious incidents occurs. The listed incidents include a flight control system malfunction or failure, an in-flight fire and an aircraft collision in flight. The regulation defines an operator as "any person who causes or authorizes the operation of an aircraft, such as the owner, lessee, or bailee of an aircraft."
The preservation duty comes next. 49 C.F.R. § 830.10 makes the operator responsible for preserving, "to the extent possible," the wreckage, cargo and mail aboard, "and all records, including all recording mediums of flight, maintenance, and voice recorders, pertaining to the operation and maintenance of the aircraft and to the airmen." That duty lasts until the NTSB takes custody or grants a release.
Before the NTSB or its authorized representative takes custody, the wreckage, mail or cargo may not be disturbed or moved except as needed:
- to remove persons injured or trapped;
- to protect the wreckage from further damage; or
- to protect the public from injury.
Where something has to be moved, the regulation says sketches, descriptive notes and photographs "shall be made, if possible," of the original positions and condition of the wreckage and any significant impact marks.
This control period is when the physical record is most complete. If wreckage is moved without notes or photographs, investigators lose information, and so does anyone who later has to prove in a civil case what happened. Families in this period often ask who the operator is, whether anything has been moved, and whether photographs or notes of the scene exist.
For accidents involving an air carrier where lives were lost and the NTSB leads the investigation, 49 U.S.C. § 1136 also requires the NTSB to name a director of family support services, who acts as the families' federal point of contact. The statute gives the NTSB "primary Federal responsibility for facilitating the recovery and identification of fatally-injured passengers." It also requires the NTSB, to the maximum extent practicable, to brief families before any public briefing about the accident and its findings. For families in that position, that director is usually the person through whom investigation updates come.